Orders can be placed in a variety of ways:

Orders

• Over the phone: Call our customer service line and speak to a representative.

• Online: Browse our website and add items to your cart.

Stock availability

We strive to keep our inventory up-to-date, but there may be times when an item is shown as in stock but is no longer available when the order is ready for fulfillment. This can happen for a number of reasons, such as the item being lost, damaged, or oversold. In these cases, we will notify you as soon as possible so that you can amend your order.

Solutions

If an item is not available, we will work with you to find a solution that meets your needs. We may offer one of the following options:

• Substitute a different item: If we have a similar item in stock, we can substitute it for the out-of-stock item.

• Refund the item: If you do not want a substitute item, we can refund the cost of the out-of-stock item.

• Delay the order: If the item is expected to be back in stock soon, we can delay the order until the item is available.

Your preferences

The solution we offer will depend on your preferences. If you have any questions or concerns, please contact our customer service team.